International & Domestic Shipping

WE SHIP WORLDWIDE

Shipping Within India
Free shipping on all orders.
Dispatch time: 6–8 business days from order confirmation.
Delivery time: 10–12 business days (including disptach time)

International Shipping
We ship to 200+ countries worldwide.
Shipping cost is calculated at checkout based on your location and order weight — you will see the exact amount before you pay.
Dispatch time: 6–8 business days from order confirmation.
Delivery time: 15–20 business days from dispatch.

Please note: Cash on delivery is not available for international orders.

Need it faster? Email us at info@ribelle.in to request Express Shipping. We will confirm availability and cost within 24 hours.

Questions?
WhatsApp or Call: +91 93023 84486
Email: info@ribelle.in

TAXES & DUTIES

Indian Customers
All prices are inclusive of taxes and duties. No additional charges at delivery.

International Customers
Orders are shipped on a DDU (Delivery Duty Unpaid) basis. Prices displayed on our website exclude import duties. Any customs duties, local taxes, or import fees applicable in your country are your responsibility and will be collected at the time of delivery. Your order will be held by customs until these are paid.

For help understanding duties applicable to your country, WhatsApp us at +91 93023 84486. We are happy to assist.

RETURNS & EXCHANGES

All sales at Ribelle are final. We do not accept returns or offer refunds on any product once sold.

We accept exchanges in the following cases:

  • You received a damaged, defective, or wrong item
  • You would like a size exchange (bigger or smaller size)
  • You need an alteration after receiving your order

Conditions for Exchange

  • Request made within 24 hours of delivery
  • Unused, unworn, and unwashed
  • All original tags and labels intact
  • In original packaging
  • Accompanied by proof of purchase

Please note: Size exchange is offered once per order only.

Exchanges Will Not Be Accepted If:

  • The request is made after 24 hours of delivery
  • The item has been worn, washed, or damaged after delivery
  • The item is a custom or special order (size customisation, length alteration, or any other modification)
  • You dislike the colour or material — please read the full product description and view all images before purchasing. Colour may vary 10–12% depending on screen resolution and lighting
  • The item was purchased during a sale or with a discount code, coupon, or gift voucher
  • The item is an accessory

International Size Exchange
International customers are eligible for size exchange. Additional courier charges will apply as per actuals.

Return Shipping
The cost of return shipping is to be borne by the customer. We do not offer reverse pickup. Please use a trackable courier service as Ribelle will not be responsible for items lost in transit.

Send all exchanges to:
E-10, LIG Link Rd, near Genesis Hospital, Shree Nagar Extension, Anurag Nagar, Indore, Madhya Pradesh – 452001

Please include your name, address, phone number, email ID, and order ID inside the parcel.

PAYMENTS

We accept payments via Easebuzz,Razorpay, PayPal, and other secure third-party payment gateways. All prices are displayed and charged as per the MRP on our website.

  • All transactions are processed securely through our payment partners.
  • Use of third-party payment services is governed by their respective terms and conditions.
  • We may request government-issued ID or address proof before shipping your order to verify payment ownership. This is a standard security measure to protect our customers.
  • Ribelle is not liable for any transaction failures, bank declines, or payment issues arising from your bank or payment provider.

GOOD TO KNOW

  • Delivery timelines are estimates and begin from the dispatch date, not the order date.
  • Orders cannot be redirected once dispatched.
  • Delays due to customs clearance are outside our control and are not grounds for cancellation.
  • If you are unavailable to accept delivery, additional shipping charges may apply for redelivery.

Questions?
WhatsApp or Call: +91 93023 84486
Email: info@ribelle.in