Refund policy

Our Policy

Ribelle has a strict no-refund policy. All sales are final. We do not offer monetary refunds under any circumstances.

What We Offer Instead

  • Size exchange — if your size is available (one exchange per order)
  • Store credit note — if your requested size is not in stock, we will issue a credit note equal to the product value minus shipping costs, valid for 1 year from the date of issue

Order Cancellations

You may cancel your order within 48 hours of placing it by contacting us at info@ribelle.in or WhatsApp on +91 93023 84486 with your order number. Orders cannot be cancelled directly on the website.

  • Prepaid orders: A store credit note will be issued upon cancellation
  • Cash on Delivery orders: Cancellation must be requested strictly within 48 hours of placing the order

Non-Refundable & Non-Exchangeable Items

  • Sale items
  • Items purchased with a discount code, coupon, or gift voucher
  • Custom or special orders
  • Accessories

Questions?
Email: info@ribelle.in
WhatsApp: +91 93023 84486